User Privacy Policy of Zoom
This Privacy Policy explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information, by Zoom.
Contacting Us
If you have general questions about your account or how to contact Customer Service for assistance, for questions, specifically about this Privacy Policy, or our use of your personal information, cookies or similar technologies, please contact us by email at zoom@jo.zain.com.
The data controller of your personal information is JORDAN MOBILE TELEPHONE SERVICES(“Zain”) , which also provides the service to you. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.
Collection of Information
We receive and store information about you such as:
Information you provide to us: We collect information you provide to us which includes:
your name, email address, payment method and telephone number. We collect this information in several ways, including when you enter it while using our service, interact with our Customer Service, account settings, set preferences in Your Account, or otherwise provide information to us through our service or elsewhere.
Disclosure of Information
We disclose your information for certain purposes and to third parties, as described below:
Zain subsidiaries: We share your information among the Zain group of companies as needed for: data processing and storage; providing you with access to our services; providing customer support; making decisions about service improvements, content development; and for other purposes described in the Use of Information section of this Privacy Policy.
Protection of Zain and others: Zain and its service providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of Zoom, its users or the public, as required or permitted by law.
Business transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Policy.
Whenever in the course of sharing information we transfer personal information to other countries or other regions with comprehensive of data protection laws, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.
You may also choose to disclose your information in the following ways:
Certain portions of our service may contain a tool which gives you the option to share information by email, text message and social or other sharing applications, using the clients and applications on your smart device;
Social plugins (including those offered by Facebook, Twitter, snapchat, and what’s app) allow you to share information on those platforms.
Social plugins and social applications are operated by the social network themselves and are subject to their terms of use and privacy policies.
Access to Your Account and Profiles
In order to provide you with ease of access to your account and to help administer Zoom services, we use technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit Zoom service.
To remove access to your Zoom account from your device: (a) visit "side menu", choose "Sign out," (b) delete your Zoom settings from your device (steps vary by device and the option is not available on all devices). Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return your device, you should log out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information.
If you share or otherwise allow others to have access to your account, they will be able to see your information (including in some cases personal information) such as your watch history, and account information (including your email address or other information in Your Account). This remains true even if you use our profiles feature.
Your Information and Rights
You can request access to your personal information or correct or update out-of-date or inaccurate personal information we hold about you.
You can most easily do this by visiting the "Your Account", where you have the ability to access and update a broad range of information about your account, including your contact information, and by visiting “Payment history” your Zoom payment information, and various related information about your account (such as the content you have viewed and favored). You must be signed in to access "Your Account." You may also request that we delete personal information that we hold about you.
To make requests, or if you have any other question regarding our privacy practices, please contact us at zoom@jo.zain.com
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Policy.
Security
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
Children
You must be 18 years of age or older to subscribe to the Zoom service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member. While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian.
Changes to This Privacy Policy
We will update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect). Your continued use of the Zoom service after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Privacy Policy, you may cancel your use of the Zoom service. To see when this Privacy Policy was last updated, please see the "Last Updated" section below.
Last Updated
30/01/2019
